The TELUS workforce acknowledges that our do the job spans many Territories and Treaty areas and we've been grateful for the standard Information Keepers and Elders who are with us now, all those who have absent prior to us along with the youth that encourage us.
I are already a Telus customer since 2001. I moved to my new area in August of 2020 and I am still looking forward to an optik TV box that I had purchased correct right after I moved in.
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I had to Get in touch with CS these days with Chat as well as the Division I need to speak to is barely readily available by cellular phone. The CS on Chat organized a simply call back again at an agreed upon time slot. When that department termed me afterwards I obtained anything sorted out.
I might also like to find out why this was eliminated? Looks stupid that we now really need to connect with tech support to complete something which we didn't need the for previously
Think about them as resellers. The offer you a legit item Telus offers, insert perks to induce you to buy. You give them that income, your information to set up the legit product.
They are really, in my opinion, rip-off artists who will be causing Telus as well as their customers Extraordinary irritation, While using the intent of expanding their commissions or profits bonuses for the price of Other folks.
I usually do not remember ever registering or mentioning the company underneath my profile. The support workers (in Philipines) advises me that it's a problem with the service supplier of the person I referred to as, which I find very ridiculous.
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I devote about $4500 a year with Telus. In January I got an out of doors digital camera for $7/thirty day period but regretted it and wished to return it. It was new while in the box - only plugged in to test it. After a number of hours waiting over the cellphone I learned that there is a $340 price to cancel. That could be a ton for the $fifty camera. I pleaded Along with the agent to waive the fee given that I am a loyal customer for so prolonged. He said a manager will simply call to debate. Nobody identified as back again. Per month afterwards I tried all over again. At last, in April, just after eight hours to the cell phone relating to this challenge nearly that time, I gave my ultimatum… waive the significant cancellation payment or I cancel the many services with Telus and go somewhere else. No. So, I cancelled almost everything. A disgrace, simply because I have never had a person problem Together with the Television set, internet, or cell phones and preferred Telus… for more than 14 many years. Nevertheless the $7 cost persisted. Sigh. Far more hours on the cellphone. Why is this the sole way to speak? It is so disheartening along with a colossal squander of your time.
Irrespective, my recommendation is to NOT do small business with these men and women as they are not trustworthy about whatever they are providing, as well as packages / options they assert a customer is ready to receive are, the truth is, Extraordinary misrepresentations of what is really readily available.
Most definately a fraud. Just received from the telephone with the true telus they usually assisted me protected my account.
If an automated assistant asks for The key reason why of your respective get in touch with, mention "I wish to make payment arrangements for my mobility Monthly bill".
I was just wanting to go away some opinions (and to vent) so that perhaps Telus might make communication easier Down the road. The entire ordeal was extremely distressing - throughout a little digicam I desired to return.
Then You begin to complain you have been promised stuff not A part of the legit product or service. Due to the fact your own information was used to increase this on your account, How will you win when explained to we didn't offer you that. It will eventually appear like you personally Telus technical support subscribed.